Training Programs

IATA Diplomas & Certificates

Travel & Tourism Courses

English Language Courses

Arabic Language Courses

Management & Soft Skills

In-Company Training Programs

Course Calendar

Internationally Recognized IATA Diplomas

	Who is IATA? IATA - The International Air Transport Association - was founded in Havana, Cuba, in April 1945. It is the prime vehicle for inter-airline cooperation in promoting safe, reliable, secure and economical air services - for the benefit of the world's consumers. At its founding, IATA had 57 Members from 31 nations, mostly in Europe and North America. Today it has over 270 Members from more than 140 nations in every part of the globe. Read more… Who is UFTAA? The United Federation of Travel Agents’ Associations (UFTAA) emanates from the Universal Federation of Travel Agents’ Associations created in Rome, Italy, on November 22nd, 1966. UFTAA is a world body representing the travel agency and tourism industry. UFTAA effectively represents Travel Agents and Tour Operators views on both Inbound and Outbound travel by continuous dialogue and consultation with other international organizations such as the International Air Transport Association (IATA) and others. Read more… IATA qualifications are the most prestigious credentials in the Travel and Aviation fields. Earn an international diploma to start a new career or enhance your professional qualifications for a better future.
IATA / UFTAA Travel & Tourism Diplomas
•	IATA/UFTAA Foundation Diploma The Foundation Level will provide you with an understanding of the travel and tourism industry, the practicalities of the travel professional's role in this industry, the importance of exceeding customer expectations, and the role of technology in the travel industry. Read more…
•	IATA GDS Fares and Ticketing Certificate Acquire an excellent understanding of how to identify and price different journey types and know how to interpret and read all GDS displays Read more…
•	IATA/UFTAA Stepping into Management Diploma The Management Level will prepare you for higher level responsibilities such as accounting, staff supervision, negotiations and product development. Read more…
IATA Aviation Courses
•	Airline Revenue Management Learn how making correct scheduling and capacity adjustments can determine profitability. Apply effective principals of performance monitoring to achieve revenue objectives. Understand why low-cost airlines require a revenue management system. Read more…
•	Airline Marketing Stay ahead of the competition and develop creative and cost-effective marketing strategies. Read more…
•	Airline Cabin Crew Training Prepare yourself to start your career as an airline cabin crew. Read more…
•	Airline Customer Service Increasingly, attention to the customer is becoming the criterion by which a company is judged. This course aims to give you the knowledge, skills and customer service attitude to anticipate and respond to the problems which customers inevitably face. Read more…
•	Airport Operations Understand the world of airports. Discover the various airport customers and partners. Learn about the different areas of an airport, such as landside, terminal, and airside. Understand airport economics. Read more…
•	Ground Operations Management The key to success for today’s Station Manager!. Acquire the knowledge needed to control and effectively supervise an airlines Station in a self-handled or outsourced environment. Learn how to use Ground Handling and Service Level Agreements (SLAs) to suit your Stations handling needs, reduce costs and provide quality service. Read more…
Training Diploma
•	Air Transport Marketing (accredited by PAAET & IATA) This specialized training program is locally accredited by PAAET (the Public Authority of Applied Education and Training) in Kuwait. The program also includes Airfares and Ticketing IATA Certificate, which is an internationally recognized qualification. The Training Diploma program is taught and delivered over a period of nine months. The program includes variety of modules as well as practical training.